You’ll need to provide an alternate email address where a Microsoft customer service representative will contact you within 24 hours. We take your account security seriously and need these details to help us prevent hackers from accessing your account. Provide as much information as you can to help us verify your identity. On the Reset your password page, click I can’t use any of these options, to contact customer support by filling out an online form. If don’t have alternate contact information or it’s out of date, you can still reset your password. I can’t use any of the password reset options You can use our password checker to test the strength of your new password before you use it. Make sure you create a strong, unique password to help keep your account secure. This wikiHow teaches you how to change your Hotmail account password on the Microsoft password page, which manages the password for all your Microsoft products. To reset your MSN password, go to the Reset your password page, answer a few questions to verify your identity, and we’ll send a password reset code to your phone or alternate email address. See My account has been hacked, and follow the steps to recover your account.
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